For the Platform voor Klantgericht Ondernemen (customer focused entrepreneurship), I will give a brief talk on gamification as part of the “Mastersessie Gamification: How to make it happen“. The talk will cover the ins & outs of gamification and will be followed by a speaker who will delve into a case of the implementation of a “gamified” customer service tool at the new bank Knab. If you’re a member of the platform, entrance if free.
Date: April 9, 2015
Location: ContactCare, Piet Mondriaanplein 23, Amersfoort