Talk at Platform Klantgericht Ondernemen – April 9, 2015


For the Platform voor Klantgericht Ondernemen (customer focused entrepreneurship), I will give a brief talk on gamification as part of the “Mastersessie Gamification: How to make it happen“. The talk will cover the ins & outs of gamification and will be followed by a speaker who will delve into a case of the implementation of a “gamified” customer service tool at the new bank Knab. If you’re a member of the platform, entrance if free.

Date: April 9, 2015
Language: Dutch
Location: ContactCare, Piet Mondriaanplein 23, Amersfoort

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